Position Available: Customer Service Manager (Remote)

Company: Fitvibe

Location: Remote

Salary: $20-$50 per hour

—

About Us:
Fitvibe is a leading provider of high-quality medical products dedicated to enhancing the health and wellness of our customers. With a commitment to innovation and customer satisfaction, we strive to make a positive impact in the healthcare industry.

Job Description:
We are currently seeking a dynamic and experienced Customer Service Manager to join our team. As a Customer Service Manager at Fitvibe, you will play a pivotal role in ensuring our customers receive exceptional support and assistance with their inquiries, orders, and concerns.

Responsibilities:

– Oversee and manage the customer service team to ensure excellent service delivery.
– Respond promptly and professionally to customer inquiries via email, phone, and chat.
– Resolve customer complaints and issues in a timely and efficient manner.
– Develop and implement strategies to enhance customer satisfaction and retention.
– Collaborate with other departments to address customer needs and improve processes.
– Monitor customer service metrics and performance to identify areas for improvement.

Requirements:

– Proven experience in a customer service management role.
– Excellent communication and interpersonal skills.
– Strong leadership abilities with the ability to motivate and coach team members.
– Proficiency in customer service software and tools.
– Ability to work independently and remotely.

Benefits:
– Competitive salary range of $20-$50 per hour, commensurate with experience.
– Flexible remote work opportunity with the ability to work from anywhere.
– Opportunity to make a significant impact in a growing company.
– Collaborative and supportive work environment.

How to Apply:

To apply for this position, please send resume via private massage

Join us at Fitvibe and be part of a team dedicated to making a difference in the lives of our customers!